"The following is a testimonial regarding the nature and quality of the real estate service provided by Joel Gwillim to Ann and Norm Miller that culminated in the purchase of a condominium residence in downtown Calgary on March 1, 2011.
We (“the Millers”) first approached Joel in late December, 2009 to represent and assist us in a preliminary search for a condominium property in downtown Calgary. While we were generally lacking in knowledge about the nature and cost of properties available in Calgary, we did have some ideas regarding the type of property we were seeking. Our general objective was to find a condominium property close to the downtown area with a reasonable view, and proximity to the city's pedestrian and biking infrastructure. From the very beginning, Joel demonstrated a willingness to listen carefully to our objectives and to spend whatever time was needed to help us gain an understanding of the availability of properties that may be of interest. During several subsequent trips to Calgary, we were impressed with Joel's general availability and the thoughtfulness he put into the task of showing us various available properties within our pre-defined price range. Joel's patience and understanding were much appreciated, as we struggled to adapt our wish list to the reality of the limited number of properties on the market within our price range. We particularly appreciated his patience with our evolving preferences, given these limitations. Throughout the past year Joel was proactive in keeping in touch with us, advising us of new listings and doing so with complete respect for the timing of our intermittent trips to Calgary. Never did we feel pressured to push forward with any particular property unless we were comfortable with it. Any comments Joel made about a property were always highly appropriate, and Joel was always prepared to provide additional information as requested.
In February, 2011 Joel introduced us to a property which had just come on the market and which reflected many of our preferences. We decided to proceed with the purchase and were impressed with Joel's competence in both assisting us in finalizing the purchase price and in helping us expedite the purchase. He “held our hands” right through the commitment process to the final walk-through and handover of keys. We are extremely happy with our purchase and appreciate the excellent service Joel provided to us throughout this experience. We have no hesitation whatsoever in highly recommending Joel's services to anyone seeking a home in Calgary."